Bizzo Casino Privacy Policy 2026

When you register, we ask for your email address, a password, your preferred currency, your name, date of birth and residential address. As you play, we log transaction history, deposits, withdrawals, bonus activity and gameplay records. For identity checks we may request a photo ID, proof of address and proof of your payment method. We also gather technical details such as your IP address, device type, browser and approximate location, plus messages you send to our support team.

We use your data to open and run your account, process payments, credit bonuses and respond to your questions. We also rely on it to confirm you are of legal age, to meet our verification duties, to detect fraud, bonus abuse and multiple accounts, and to keep our platform secure. With your consent where required, we may send promotional messages. We analyse usage patterns to improve game lobbies, performance and the overall experience, and to support responsible gambling safeguards.

We process personal data only when we have a valid reason. Most of what we do is necessary to carry out our agreement with you, such as running your account and handling payments. Some processing is required by law, including identity verification and anti-money-laundering obligations. We also act on our legitimate interests, for example preventing fraud and protecting our systems. Where none of these apply, such as for marketing preferences, we ask for your consent, which you can withdraw whenever you wish.

We do not sell your personal data. We share it only where needed: with payment providers and banks to process transactions, with verification and fraud-prevention partners, with game studios when required to deliver and audit play, and with hosting, analytics and customer-service tools acting on our instructions. We may also disclose information to authorities or our licensing regulator, the Curacao eGaming authority, when the law requires it or to protect our rights. Our operator, Dama N.V., is the entity responsible for your data.

We keep your information for as long as your account is active and for a period afterwards that reflects our legal and regulatory duties. Verification records, transaction histories and anti-money-laundering files are usually retained for several years after an account closes, as the applicable rules demand. Marketing preferences are held until you opt out. When data is no longer needed for any lawful purpose, we delete it or anonymise it so it can no longer be linked to you.

Depending on where you live, you may ask us to give you a copy of the data we hold, correct anything inaccurate, delete information we no longer need, limit or object to certain processing, or move your data to another provider. You can also withdraw marketing consent at any time through your account settings or by following the unsubscribe option in our messages. We may need to confirm your identity before acting on a request, and some records must be kept by law even after you ask for removal.

We use SSL encryption to safeguard information travelling between your device and our servers, and we restrict internal access to staff who genuinely need it. Our KYC process helps ensure accounts belong to real, eligible adults. We also provide responsible gambling tools, including self-exclusion options, and personal data connected to those choices is handled with extra care. No online service can promise absolute security, so we encourage strong, unique passwords and prompt reporting of anything suspicious on your account.

We use cookies and similar technologies to keep you signed in, remember your settings, measure how the site performs and, where you allow it, personalise content and marketing. Essential cookies are needed for the casino to function, while others are optional and can be managed through your browser or our cookie preferences. For a full description of the cookies we set, their purposes and how to control them, please refer to our separate cookie policy.

Questions, concerns or requests about your personal data should go to our Data Protection Officer, who oversees privacy matters on behalf of Dama N.V. You can reach this role through the contact options in your account or by speaking with our support team, which is staffed day and night. Please describe your request clearly and include the details needed to locate your account. We aim to reply promptly and will explain our decision if we cannot fully meet a request.

We may update this policy from time to time to reflect changes in our services, technology or legal obligations. When we make a significant change, we will let you know through the site or by email, and the revised version will carry the latest date. Continuing to use your account after an update means you accept the new terms. If you disagree with a change, you can close your account and ask us to handle your data as described above. Gambling should stay enjoyable and within your means; if it stops being fun, our support team can help you set limits or step away.